Yes, our agency is committed to ensuring that you feel confident and well-informed before starting services with us. To that end, we offer a complimentary consultation at no cost to you prior to initiating any services. This session provides an opportunity for us to discuss your unique needs, answer any questions, and outline how our services can best support your goals. By offering this free consultation, we aim to build trust and a clear understanding, ensuring that the services we provide are tailored to meet your specific requirements effectively.

Home care services can often be arranged very quickly to ensure that individuals receive the support they need without unnecessary delay. Typically, once an initial assessment and consultation are completed—sometimes within 24 hours—the necessary services can be put into place within 24 to 48 hours. This rapid turnaround is made possible by a streamlined process that prioritizes urgent needs and leverages a network of qualified caregivers who can step in as required. While the exact timing may vary based on the specifics of the care plan and the availability of specialized professionals, our commitment is to initiate high-quality, personalized care with efficiency and compassion, ensuring that every client feels supported from the very first moment.

We select our caregivers through a rigorous, multi-step process that ensures each candidate meets our high standards for both skill and compassion. We begin by meticulously verifying credentials and conducting comprehensive background checks, followed by in-depth interviews and reference reviews to assess professional experience and personal qualities. This careful evaluation guarantees that every caregiver aligns with our commitment to delivering personalized, reliable, and empathetic home care services.

Currently, we accept Medicaid, private pay, long-term care insurance, and Medicare Advantage Plans. 

Next Level Healthcare Agency will work closely with families to create a comprehensive care plan that aligns with their financial needs and payment provider requirements. Our team starts by conducting an in-depth assessment of each client’s health needs and available benefits, ensuring we understand both the scope of the required care and the financial resources at hand. We then collaborate with payment providers—be it insurance companies, Medicare, Medicaid, or private payment plans—to develop a tailored strategy that clarifies what costs are covered and identifies any gaps. Through transparent communication and expert guidance, we simplify the complexities of funding home care, ensuring that families feel confident and supported in building a sustainable, personalized care plan.